Our Student and Family Support Office is here to help parents and guardians navigate questions or concerns about their child’s education and ensure they are connected to the right support as quickly as possible.
As always, we strongly encourage you to first bring your question or concerns to your child’s school and principal. If you require additional follow-up, please complete the form on this page and select one of the categories below that best reflects your inquiry and elaborate in the Message section.
- School-related: Examples include curriculum, course content, homework, assessment, support for your child, student behaviour, student safety and well-being, etc.
- Student Transportation: Examples include bus delays, route issues, bus stop locations, bus safety, ridership eligibility, etc.
- Facilities-related: Examples include heating/cooling, cleanliness, maintenance issues, etc.
- Special Education: Examples include special education support for your child, Individual Education Plans (IEPs), identifications and placements, transition planning, etc.
- Other: Any issues that do not fall into one of the above categories.
Submissions will be sent to the appropriate supervisory officer and/or staff for action/response.
Notice of the Collection, Use and Disclosure of Student Personal Information
You may also reach the Student and Family Support Office by phone or email:
Phone: 905-890-0708 ext. 24125
Email: [email protected]
Please note:Â The DPCDSB Student and Family Support Office aims to acknowledge inquiries within two (2) business days and provide a response within five (5) business days. The office will be to ensure accountability and timely resolution of issues.