蘑菇传媒

Parent and Student Portal

In This Section

To log into the Parent and Student Portal, visit the link below:

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

The Parent and Student Portal is a secure and easy鈥憈o鈥憉se tool that helps you stay connected and involved in your child鈥檚 learning.

Parents and guardians can create their own accounts using each child鈥檚 unique Access ID and Access Password that will be sent to you via email.

If you have more than one child attending a DPCDSB school, you can link all your children to one parent account for easy access.

Please note: If your child is 18 years of age or older, their information will not be accessible through the Parent Portal.

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Parent and Student Portal Sign In Screen

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

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Parents of students NEW to the Board:

On your child鈥檚 first day of school, you will receive two emails from the 蘑菇传媒:

  • Email 1:听Instructions for Creating a Parent Portal Account
  • Email 2:听Parent Portal Access ID and Password

If you haven鈥檛 received these emails after your child鈥檚 first day of school, please contact your child鈥檚 school.

Each student has their own unique Access ID and Access Password. You鈥檒l need the information in each child鈥檚 Email 2 to link them to your Parent Portal account.

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Parents of EXISTING students:

To setup your account, you require听two emails听from the 蘑菇传媒:

  • Email 1:听Instructions for Creating a Parent Portal Account
  • Email 2:听Parent Portal Access ID and Password

If you haven鈥檛 received these emails, please contact your child鈥檚 school.

Each student has their own unique Access ID and Access Password. You鈥檒l need the information in each child鈥檚 Email 2 to link them to your Parent Portal account.

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Need help creating your account? You鈥檒l find helpful tips in the Parent Portal Help and Troubleshooting Tips section at the bottom of this page.

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Here's how to create your account:

  • You will need the Parent Portal Access ID and Password 鈥� Email 2 of 2 for each of your children to create your account
  • Go to
  • Click Create Account tab
  • Click Create Account button

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Complete the following fields:

  • Your first name
  • Your last name
  • Your email address you provided to the school
  • Enter a username of your choice. Your username can contain upper and lowercase letters, numbers and special characters. Please make note of your Username as it is case sensitive.
  • Create a Password of your choice following the password requirements

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Watch this video for a quick walkthrough:

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Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

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What you need:

  • Email 2 of 2 (titled Parent Portal Access ID and Password) to link each child to your account.

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Required Fields:

  • Child's Name: Enter your child鈥檚 name as it appears in the email.
  • Access ID: Enter the Access ID for this child.
  • Access Password: Enter the Access Password for this child.
  • Repeat this process in the applicable fields to link your other children to your parent account.
  • Click Enter

A congratulations message will appear once your account is successfully created.

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You will receive an Account Verification email. Click the link in that email to verify your account and start using the Parent Portal.
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Please note: If your child is 18 years of age or older, their information will not be accessible through the Parent Portal.

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

After creating your account, you'll receive a confirmation email from the 蘑菇传媒 with the subject line: 'PowerSchool Account Email Verification'

What to Do:

  • Open the email and click the verification link within 24 hours to activate your account.
  • If more than 24 hours have passed:
    • Go to
    • Select the 鈥榟别谤别鈥� link in the yellow alert (鈥楶owerSchool account email has not been verified. Click here to resend a new account verification email.鈥�) to resend the email.
    • If you don鈥檛 see the email in your inbox, check your Junk or Trash folder听for the verification message and click the link to activate your account.

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Troubleshooting Tips:

  • If you did not receive the PowerSchool Account Email Verification email, or if you see this message:

鈥淧owerSchool account email has not been verified. Click here to resend a new account verification email.鈥�

Please follow these steps:

  • Click 鈥渉别谤别鈥� in the yellow message to resend the verification email.
  • Check your email inbox, including your Junk or Trash folders.
  • Open the email titled 鈥淧owerSchool Account Email Verification.鈥�
  • Click the link in the email to verify your account.

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

If you鈥檝e forgotten your Parent Portal username, do not create a new account.

Follow these steps to recover your username:

  • Go to
  • Click Forgot Username or Password link above
  • Click听Forgot Username tab
  • Enter the username you used to create your account
  • Enter the email address you used to create your account
  • Click听Enter. You'll receive an email with your current username

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Troubleshooting Tip:

  • To get a reset email, you must enter the same username and email you used when you created the account.
  • If you don鈥檛 receive the email, one of the details was entered incorrectly鈥攑lease contact your child鈥檚 school for help.

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Here's what to do if you forget your Username:

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

If you've forgotten your Parent Portal password:

  • Go to
  • Click Forgot Username or Password link above
  • Select the Forgot Password tab
  • Enter:
    • Your Parent Portal username
    • Enter the email address you used to create your account
  • Click Enter
  • You will be sent an email to reset your password if the address you entered is linked to an account.

Troubleshooting Tip:

  • You must enter the email address you used to create your account.
  • If you don鈥檛 see the email in your inbox, check your Junk or Trash folder.

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If You Didn't Receive a Reset Email:

  • If you do not receive an email to reset your password, contact your student's school for assistance.

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Here's what to do if you forget your Password:

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

If your school has provided a temporary password, you鈥檒l need to change it the first time you sign in. Just follow these steps:

  • Go to and sign in using the temporary password.
  • You鈥檒l be taken to the听Change Your Password听page.
  • Sign in using the temporary password and enter it in the Current Password field.
  • Create a听new password听that meets the system鈥檚 requirements.
  • Re-enter your new password to confirm it.
  • Click听Enter听to save your new password and access your account.

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

  • You will need Email #2 for this student.
  • Go to听
  • Sign in with the username and password that you created.
  • Select Account Preferences.
  • Select the Students tab.
  • Click the Add.
  • On the Add Student page, using Email #2 for this student, enter:
    • Student's name as it appears on the email
    • Their Access ID
    • Their Access Password
  • Click ok
  • The new student will now appear as a tab at the top of your Parent Portal screen.

Steps to view and print report cards

Steps to view and print alternative report cards

Note: The PowerSchool Mobile app is not supported. The Parent Portal is best viewed on a computer or iPad/tablet.

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If you did not receive Email 1 or Email 2

What this means:

  • If you did not receive Email 1 or Email 2 and you do not receive SchoolMessenger emails from your child鈥檚 school or the school board.

What to do:

  • If you do not receive emails from the school or school board, please contact the school and let them know.
  • The school will submit a support request on your behalf.

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If you did not receive the PowerSchool Account Email Verification email, or if you see this message:

鈥淧owerSchool account email has not been verified. Click here to resend a new account verification email.鈥�

What this means:

  • This means you created a PowerSchool parent account, but you haven鈥檛 confirmed your email address yet.
  • PowerSchool needs you to verify your email before you can sign in.

What to do:

  • Go to the Parent Portal and log in.
  • Look for a yellow message box that says: 鈥淧owerSchool account email has not been verified. Click here to resend a new account verification email.鈥�
  • Click the 鈥渉别谤别鈥� link to send a new verification email.
  • Check your email inbox 鈥� and your Junk/Spam/Trash folders.
  • Open the email titled 鈥淧owerSchool Account Email Verification.鈥�
  • Click the link inside to verify your account.

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Error Message: 鈥淎n account with that email address already exists.鈥�

What this means:

  • An account has already been created using this email address.

What to do:

  • Use the 鈥淔orgot Your Username鈥� option (see instructions or video above) to retrieve your username.
    Once you receive your username, use the 鈥淔orgot Your Password鈥� option to reset your password.

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Error Message: 鈥淭he number of sign鈥慽n attempts for this account has been exceeded.鈥�

What this means:

  • You tried to sign in too many times with the wrong password, and PowerSchool has temporarily locked your account for security reasons.

What to do:

  • Use the 鈥淔orgot Your Password鈥� option (see instructions or video above) to reset your password.
  • Resetting your password will automatically unlock your account, so you can sign in again.

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Forgot your USERNAME?

What this means:

  • You can鈥檛 sign in because you don鈥檛 remember the username you used when creating your PowerSchool parent account.

What to do:

  • Use the 鈥淔orgot Your Username鈥� option (see the instructions or video above) to recover your username.
  • PowerSchool will email it to you so you can sign in again.

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Forgot your PASSWORD?

What this means:

  • You can鈥檛 sign in because you don鈥檛 remember the password you used when creating your PowerSchool parent account.

What to do:

  • Use 听the 鈥楩orgot Your Password鈥� process (see instructions/video above) to reset your password.

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How do I add another child to my Parent Portal account?

  • Refer to the instructions above under the section 'Add Another Child to my Parent Portal Account'.

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Other issues?

  • For help, please reach out directly to your child鈥檚 school鈥攖hey鈥檙e the best place to assist you. The Board office isn鈥檛 able to provide support for this, but the school will be happy to help.